Shipping & Delivery
FREE SHIPPING for all orders over £30 within the UK
- Shipping for orders under £30 has an additional charge of £3.95
- We ship orders Mon- Fri, within 2 working days, and often shipping will be the same day.
- Please check that you have given us your correct delivery address. We are not responsible for the loss of incorrectly addressed parcels, and will not offer a refund in these circumstances.
Our 1stclass delivery service, aims for UK next business day delivery for orders that you make by 10.30am. Orders after 10.30am will shipped the following business day. An additional charge of £6.50 will be payable.
If you require guaranteed next working day delivery, we need to receive your order by 9.30am. An additional charge of £11 will be payable.
We use Royal Mail for our standard shipping service.
We are a small family business with small children, and while we always do our best to send goods out within 1-2 days, there may be times where a family emergency or illness means there is a delay. We will do our best to let you know if that happens.
Royal Mail or courier delays
We use Royal Mail for most of our orders, and we normally use DPD or UPS if you choose the UK express shipping option. Sling Baby is not responsible for delays caused by the postal service or courier services, particularly where those delays are due to adverse weather conditions or other unforeseen circumstances. Delays may be caused due to large volumes, or due to weather conditions.